The Difference Between Customer Experience and Customer Service

The Difference Between Customer Experience and Customer Service

Mark Pendolino Mark Pendolino | Tuesday, May 22, 2018

Customers are the chief drivers for business. Without them, operations simply wouldn’t exist. Having top-notch products and services along with a way to effectively market them is how you’ll attract customers but when it comes to retaining them, both customer service and customer experience management have a huge impact on their loyalty.

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