media.200x0-is-pid1101The telecom and media industries deal with a saturated marketplace, digital technology that both disrupts and enables and a customer base that switches between telecom providers almost as fast as they jump from one online news source to another. The competitive marketplace demands simple, customized communication across channels to grow customer trust and loyalty throughout the entire lifecycle, not just at the customer’s point of purchase. PTP takes insight from leading retail customer experience businesses and rich industry knowledge, from working with dozens of retail and telecom companies, to help you elevate your customer experience and optimize expenses to meet your business goals.