Leading Remote Teams in a Crisis, Part 2: Best Practices in Operations

Leading Remote Teams in a Crisis, Part 2: Best Practices in Operations

Diane Halliwell Diane Halliwell | Wednesday, June 10, 2020

Our previous post shared some foundational elements of leadership in a crisis.  This week, we will focus on operational elements critical to maintaining effective customer service when a crisis turns a company’s world upside down.  In this post, you will see that effective crisis operations require teamwork and cannot be achieved without all team members pulling together.

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